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Principal & Past Performance

A new firm, led by a proven practitioner

Bowline Federal Technologies is led by Alex R. Henry, a service-disabled U.S. military veteran with more than 20 years directing enterprise engineering, program delivery, and large-scale communication systems across defense, aviation, and technology. His career has centered on turning complex operational problems into production systems that hold up under real-world scale, while leading cross-functional teams, owning multimillion-dollar budgets, and managing vendor portfolios.

We do not represent corporate past performance the firm has not yet earned. What follows is the principal’s individual professional experience, the foundation on which Bowline Federal is built.

Individual Experience

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Two decades turning hard problems into systems that hold

Director, IT Operations & Technology Advisory

Enterprise technology & AI delivery

2023 - Present

Leads technology strategy and end-to-end delivery for independent operators, owning every engagement from discovery and architecture through implementation and support.
Designed and deployed AI-driven communication systems that unify messaging channels into a single workflow, cutting response times and recovering hours of staff time per week.
Built a production communication and revenue platform from concept to launch, advising leaders on tech-stack and vendor decisions to consolidate spend on fit-for-purpose systems.

Principal Technical Program Manager

Major U.S. airline

2020 - 2022

Architected and delivered an enterprise outbound-communications platform that cut customer-service callbacks by more than 80 percent.
Led the cloud transformation of six mission-critical applications, reducing legacy infrastructure dependency and improving resilience across the estate.
Owned customer-notification infrastructure handling thousands of simultaneous interactions, delivering eight figures in measurable business impact.

Senior IT & Software Engineering Manager

Major U.S. airline

2017 - 2020

Led a 72-person engineering organization through the full development lifecycle, delivering 16 customer-notification systems into production.
Managed hiring, coaching, and delivery for staff across three countries, supporting 14 complex business applications.
Held cost and quality together across a large contract portfolio while sustaining a 92 percent on-time delivery rate.

Director, IT Strategy & Program Delivery

United States Marine Corps

2001 - 2017

Led enterprise IT strategy and infrastructure modernization, sustaining 99 percent system uptime through compliance, security, and data-management programs.
Drove process re-engineering that saved tens of millions and cut service-delivery costs, improving process efficiency by 30 percent.
Directed cross-functional initiatives and program budgets, keeping unit readiness in the top tier across multi-year periods.

Education

Master of Business for Veterans (MBV), University of Southern California, Marshall School of Business
M.S., Management Information Systems
B.S., Computer Science

Certifications & Recognition

Project Management Professional (PMP)
Lean Six Sigma Black Belt
AWS Certified Cloud Practitioner
Certified Project Director (CPD)
Meritorious Service Medal (x2)
Navy & Marine Corps Commendation Medal (x2)

The above reflects the principal’s individual career and is not a representation of contracts performed by Bowline Federal Technologies, LLC.

The Team Behind the Principal

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A vetted bench, assembled to the mission

A focused small business backed by a vetted bench. For each engagement, the principal assembles a team of senior operators matched to the mission: practitioners with federal and enterprise track records, ready to clear and deploy.

Cloud & Platform Engineers

AWS and Azure architects who stand up secure landing zones, modernize workloads, and keep cost and compliance in view.

Cybersecurity & Compliance Leads

Practitioners fluent in NIST 800-53, RMF, and Zero Trust who carry systems from control implementation through authorization.

Program & Delivery Managers

PMP-disciplined leads who run scope, schedule, and cost against audit-ready cadence on ambiguous programs.

Software & Integration Engineers

Full-stack and systems-integration engineers who build to federal security and accessibility standards and document for maintainability.

Want the principal’s full background for an evaluation?

Contact Bowline Federal